AI Services for eCommerce by Swapifly.AI
Research from McKinsey highlights the transformative potential of GenAI in retail, stating that generative AI can increase productivity by up to 300% in tasks such as customer operations, marketing, and inventory management
Online retailers today facing problem with high demanding human resources
Product Listing Effort:
Managing descriptions, photo editing, and updating multiple SKUs is time-consuming and resource-intensive, often leading to inconsistent listings and delayed updates.
Customer Service:
Providing 24/7 multilingual support for inquiries and sales is costly and challenging, risking customer dissatisfaction and lost sales opportunities.
Supply & Sales Forecast:
Analyzing sales trends and customer segmentation is complex, leading to overstocking, stockouts, and missed revenue opportunities.
“Generative AI is revolutionizing e-commerce by enabling hyper-personalized shopping experiences, automating content creation, and optimizing supply chains. By 2025, it’s estimated that AI-driven tools will power 30% of outbound marketing messages from e-commerce companies, significantly boosting customer engagement and operational efficiency.”
– Gartner, 2023
Swapifly Limited is a pioneering technology company dedicated to empowering online retailers with cutting-edge AI solutions. Through our flagship platform, Swapifly.AI, we leverage proprietary trade data from the Swapifly Apps ecosystem to train the most advanced retail models tailored for businesses across diverse industries. Swapifly.AI is a SaaS platform designed to bring automation, efficiency, and scalability to online retailers, enabling them to optimize operations, enhance customer experiences, and drive profitability.
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Our AI Services
1: AI Chat Plugin for Customer Enquiry
Turn every visitor into a buyer—even while you sleep.
Why Retailers Need This:
- Problem: Missed late-night inquiries, overwhelmed staff during sales, and generic replies hurting conversions.
- Solution: An AI chatbot trained on your products, policies, and customer data to resolve 80% of queries instantly.
Key Features:
✅ Train Your AI in 15 Minutes: Upload FAQs, past chats, or product catalogs.
✅ Seamless Integration: Works on Shopify, WooCommerce, BigCommerce.
✅ Upsell Engine: Suggests products during chats (e.g., “Customers who asked about X also loved Y”).
✅ Multilingual Support: Engage global shoppers in their language.
2: AI Image Generation/Editing
From bland to brilliant—AI does the heavy lifting.
Why Retailers Need This:
- Problem: Expensive photo shoots, slow edits, and inconsistent visuals hurting ad performance.
- Solution: Generate lifestyle images, remove backgrounds, or enhance existing photos for social media, ads, and listings.
Key Features:
✅ Batch Editing: Process 100+ product images in one click (perfect for seasonal catalogs).
✅ AI Magic Tools:
- Style Transfer: Turn product photos into “watercolor art” for Instagram.
- Background Remover: Instantly isolate products for Amazon listings.
✅ Brand Consistency: Save your HEX codes, fonts, and styles for auto-applying to new images.
3: AI-Driven Sales and Demand Prediction
Turn data into dollars with AI-powered foresight.
Why Retailers Need This:
- Problem: Overstocking seasonal items, missing trends, or underpricing bestsellers.
- Solution: AI analyzes past sales, competitors, weather, and social trends to predict demand + ideal pricing.
Key Features:
✅ Trend Alerts: Get notified about rising niches (e.g., “yoga mats spiking in your region”).
✅ Dynamic Pricing: Automatically adjust prices for maximum profit (e.g., +15% during peak demand).
✅ Inventory Prep: Forecast how much stock to order for Black Friday.
4: AI-Powered Inventory Management
Your warehouse’s new brain: always stocked, never stuck.
Why Retailers Need This:
- Problem: Deadstock eating profits, stockouts losing sales, manual tracking errors.
- Solution: AI syncs with suppliers, predicts reorder dates, and negotiates bulk discounts.
Key Features:
✅ Auto-Replenishment: AI orders stock when levels drop below 10%.
✅ “Deadstock Rescue”: AI suggests discounts/bundles to clear slow-moving items.
✅ Supplier Match: Find cheaper/faster suppliers based on AI benchmarks.
5: Personalized Marketing Campaigns
1:1 Marketing at Scale—Convert Anonymous Shoppers into Fans
Why Retailers Need This:
- Problem: Generic blasts ignored by 95% of customers.
- Solution: AI crafts hyper-personalized emails, SMS, and ads based on browsing/purchase history.
Key Features:
✅ “Win-Back” Campaigns**: Automatically email customers who abandoned carts (e.g., “We held your items!”).
✅ Dynamic Product Feeds: Show Facebook ads for EXACT products they viewed.
✅ Segmentation: Target “high spenders” vs. “discount hunters” with tailored messaging.
6: Customer Sentiment Analysis
Hear Your Customers’ Unspoken Needs—Before They Churn
Why Retailers Need This:
- Problem: Negative reviews going viral, or missing subtle feedback about product flaws.
- Solution: AI scans reviews, social media, and support tickets to flag issues + suggest fixes.
Key Features:
✅ Real-Time Alerts: Get Slack/email notifications for sudden sentiment drops.
✅ “Feedback Trends”: Discover hidden pain points (e.g., “30% of reviews mention slow shipping”).
✅ Competitor Comparison: See how your sentiment scores stack up against rivals.
Plan Comparison Table
| Feature | Free Plan | Basic Plan | Advanced Plan | Enterprise Plan |
|---|---|---|---|---|
| AI Chat Plugin | 1,000 tokens | 5,000 tokens | 20,000 tokens | Unlimited tokens |
| AI Image Editing | 20 edits/month | 100 edits/month | Unlimited | Unlimited |
| Sales Prediction | ❌ | ✅ | ✅ | ✅ |
| Inventory Management | ❌ | ❌ | ✅ | ✅ |
| Personalized Marketing | ❌ | ❌ | ✅ | ✅ |
| Sentiment Analysis | ❌ | ❌ | ❌ | ✅ |
| Support | Community | Email + Chat | Priority Support | 24/7 VIP Support |
| Price | $0/month | $49/month | $199/month | Custom Pricing |
Free AI Plan (No Credit Card required)
What’s Included:
- AI Chat Plugin for Customer Enquiry:
- Handle up to 500 customer queries/month with your own AI chatbot.
- Train the bot in 15 minutes using your FAQs and product data.
- Perfect for small teams or startups testing AI tools.
- AI Image Generation/Editing:
- 20 free image edits/month (remove backgrounds, enhance product photos).
- Add watermarks to AI-generated images (optional removal for paid plans).
Why Choose Free?
- Zero commitment: No credit card required.
- Test drive AI: See how Swapifly can save you hours and boost sales.
- Upgrade anytime: Seamlessly move to a paid plan for more features.
Basic AI Plan
Price: 59/month (Monthly)
What’s Included:
- Everything in Free Plan:
- AI Chat Plugin (1,000 tokens/month).
- AI Image Editing (100 images/month, no watermarks).
- AI-Driven Sales and Demand Prediction:
- Predict trends, optimize pricing, and avoid overstocking.
- Get real-time alerts on rising product demand.
Why Choose Basic?
- Stop guessing: Know what will sell next month with AI-powered forecasts.
- Save time: Automate customer support and image editing.
- Affordable growth: Perfect for growing stores with 100–1,000 monthly orders.
Advance AI Plan
Price: 199/month (Billed Annually) or 249/month (Billed monthly)
What’s Included:
- Everything in Basic Plan:
- AI Chat Plugin (5,000 tokens/month).
- AI Image Editing (unlimited images).
- Sales and Demand Prediction.
- AI-Powered Inventory Management:
- Automate stock replenishment and avoid deadstock.
- Get real-time alerts for low stock or overstocking.
- Personalized Marketing Campaigns:
- Send hyper-personalized emails and ads to boost conversions.
- Automate “win-back” campaigns for abandoned carts.
Why Choose Advanced?
- Hands-off growth: Automate inventory, marketing, and customer support.
- Higher profits: AI-driven pricing and personalized campaigns increase revenue.
- Perfect for scaling: Ideal for stores with 1,000–10,000 monthly orders.
Enterprise AI Plan
Price: Custom (starts at $499/month)
What’s Included:
- Everything in Advanced Plan:
- AI Chat Plugin (unlimited tokens).
- AI Image Editing (unlimited, no watermarks).
- Sales and Demand Prediction.
- Inventory Management.
- Personalized Marketing Campaigns.
- Customer Sentiment Analysis:
- Monitor and analyze customer feedback across reviews, social media, and support tickets.
- Get real-time alerts for negative sentiment spikes.
- VIP Features:
- Dedicated account manager and 24/7 priority support.
- Custom AI model training for your unique needs.
- White-label solutions for agencies or multi-brand retailers.
Why Choose Enterprise?
- Unmatched customization: Tailor Swapifly to your exact business needs.
- Enterprise-grade security: GDPR/CCPA compliance and SLA guarantees.
- Scale with confidence: Perfect for retailers with 10,000+ monthly orders or agencies managing multiple stores.
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